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Refund Policy

At TripInsurance.pk, we aim to provide complete clarity regarding our travel insurance refund process. As a standard rule, travel insurance policies become non-refundable once issued. However, a few partnered insurance companies offer partial refunds in specific cases, such as a genuine visa rejection supported by official embassy documentation. The following points summarize the conditions, fees, timelines, and limitations associated with such refund requests.

Refund Rules

  • Most travel insurance policies are non-refundable after issuance, regardless of travel plan changes or trip cancellations.
  • Selected insurance companies allow refunds only in case of visa rejection, and a valid original visa rejection letter from the embassy is mandatory.
  • When refund is applicable, refunds may include a cancellation fee of up to 65%.
  • Refund processing timelines may take up to 14 working days after submission of complete documents.
  • Refunds cannot be processed if the travel dates on the policy have already commenced.

For more clarification or to know the rules of your travel policy. Feel free to contact customer support.

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